At Luna Restaurant, your privacy and satisfaction are our top priorities. We are committed to protecting your personal information and ensuring a seamless and enjoyable dining experience, both online and in-person.

Privacy Protection

When you visit our website, place an order, or make a reservation, we may collect certain personal details such as your name, email address, phone number, and payment information. This information is used solely for processing your requests, enhancing our services, and communicating with you about your orders or inquiries.

We do not sell or share your data with third parties except when necessary to operate our website or comply with legal requirements. Our website may use cookies to improve your browsing experience and analyze site usage — you can manage these through your browser settings.

By using our website, you consent to the terms of this Privacy Policy.

Refund & Satisfaction Policy

At Luna Restaurant, we take pride in the quality of our food and service. Due to the nature of freshly prepared meals, we do not offer refunds once an order has been confirmed, served, or delivered.

However, if there is a genuine issue with your order — such as incorrect items, poor quality, or service-related concerns — please contact us within 24 hours. We’ll review the situation and may offer a replacement, store credit, or partial refund based on the circumstances.

You can reach us through our Contact page or call us directly for quick support.

Thank you for choosing Luna Restaurant. Your trust means everything to us.